Good questions. Thoughtful answers.

A virtual assistant is a real person who supports your business remotely. At Ellareon, we call them Virtual Professionals: skilled people who work as an extension of your business, backed by U.S.-based management. We recruit overseas talent for roles such as executive support, operations, and customer care. Our U.S.-based team manages priorities, quality, and performance.

We take on 100% of the sourcing, onboarding, and day-to-day talent management. You tell us the role you need and the outcomes that matter. Our U.S.-based team organizes the start, tracks progress, coaches your professional, checks work quality, and handles everyday obstacles. You provide direction, necessary access, and business approvals; we manage the person and the work.

AI helps with research, meeting notes, drafts, and repeat tasks. Your professional checks the work and handles the next step. Choose an executive assistant with AI skills for daily support, or a specialist to set up tools and connect workflows. Our U.S. team manages the professional. We agree on your tools, data rules, and approvals before work begins.

Ellareon works with overseas talent, backed by a U.S.-based management team. We confirm your professional’s location, working hours, and time-zone overlap before work begins. Our U.S.-based team handles performance coaching, quality oversight, and issues that need attention.

We start with your tasks, tools, skills, and schedule. We review relevant experience, work samples, communication, and practical skills. Predictive Index assessments help us understand working styles alongside interviews and role-specific evidence. You meet the proposed professionals and approve the match. No assessment alone determines a hiring decision.

Common roles cover executive support, inbox and calendar management, customer support, operations coordination, CRM updates, research, marketing support, and social media management. We also offer social content editing, short-form video editing, and community management. Tell us the work you want owned and we help define the role. Specialized, regulated, or licensed work needs separate consideration.

Tell us who you want to hire, what good work looks like, and the schedule your business needs. If the role is not fully defined, we help clarify it. We lead the search, matching, and onboarding. You meet the proposed professional and approve the fit before the partnership begins.

Recruiting is the first step of a managed talent partnership. Your monthly plan includes the agreed professional capacity, onboarding, U.S.-based daily management, and quality oversight. You approve the match, scope, and service agreement before work begins.

Example pricing for full-time support is $3,000 per month for 40 hours per week with a 12-month commitment, or $3,600 per month with a 90-day initial commitment, then month-to-month. Example pricing for part-time support is $1,600 per month for 20 hours per week with a 12-month commitment, or $1,900 per month with a 90-day initial commitment, then month-to-month. All plans are billed monthly in USD for one professional, including recruiting, onboarding, U.S.-based daily management, and quality oversight. Final pricing may vary by role and agreed scope. Your role, schedule, and agreement are confirmed before you begin.

We aim to introduce qualified candidates within two weeks of confirming your role. Timing depends on the skills, schedule, and candidate availability. Interviews, your selection, and onboarding follow. We agree on the actual start date together; the two-week target is for candidate introductions.

Yes, when those tasks fit the agreed role. Personal scheduling, travel planning, family logistics, and research can be part of executive support. You remain in control of spending decisions and access to personal accounts.

Our U.S.-based management team sets up a clear place to track work, monitors priorities, and shares useful progress updates. We agree on the communication tools, reporting rhythm, and escalation process during onboarding so you can see progress without having to run every check‑in.

Bring feedback to your U.S.-based Ellareon management team. We address quality, priorities, communication, and performance as part of daily management. Any replacement process and related terms are confirmed in your written proposal before you begin.

You can hire a dedicated AI specialist for tool implementation, workflow automation, content and marketing, or customer support and knowledge management. We help define practical use cases and match the platform experience your business needs. Our U.S.-based team oversees daily work and human review. You approve the tools, data access, and rollout before changes go live.

Your Virtual Professional uses your company’s approved systems and follows its access and confidentiality policies, including VPN or secure network requirements where applicable. Our U.S.-based team coordinates those requirements during onboarding. You retain control of accounts, permissions, and approvals.